If you have a problem with your purchase in another EU country and cannot resolve it with the trader, you can check your rights on the European Consumer Centre website or call their free helpline.
T: 01268 886690
Calls charges (per minute)
Landlines: up to 13p
Mobiles: 3p – 55p
(free if you have inclusive minutes)
A: UK European Consumer Centre, Chartered Trading Standards Institute, 1 Sylvan Court, Sylvan Way, Southfields Business Park, Basildon, Essex SS15 6TH