These pages provide basic information about your rights to health care, the NHS complaints procedure, how much health care costs and direct you to other specialist agencies who can provide you with help and more detailed information.
Calls are free from landlines and most mobile networks.
Advice by phone: Call our advice line on 03444 111 444
Advice by email:firstname.lastname@example.org Please include your name, phone number and a brief description of the issue you need help with. Please do not include any other personal, sensitive or financial information.
Our volunteers will answer calls and emails as quickly as they can, but you may have a longer wait than usual.
We would like to thank you for your patience and understanding in these exceptional circumstances.
Advice in person:
From Monday 3rd August we are open for face to face appointments from 10am to 1pm Monday to Thursday.
The number of appointments we can offer is limited. You will only be offered an appointment if you cannot access advice by phone or email. Please do not queue if you can contact us by phone or email.
St Mary’s Churchyard
If you need advice by phone you can call our advice line. This is a Hertfordshire wide service.
We will help you as far as we can with publicly available information and decide on a next step which may include putting you in touch with another organisation or arranging a follow up phone appointment.
Calls charges (per minute)
Landlines: up to 9p
Mobiles: 3p – 55p
(free if you have inclusive minutes)