These pages provide basic information about your rights to health care, the NHS complaints procedure, how much health care costs and direct you to other specialist agencies who can provide you with help and more detailed information.
If you need advice by phone you can call our advice line. This is a Hertfordshire wide service.
We will help you as far as we can with publicly available information and decide on a next step which may include putting you in touch with another organisation or arranging for you to come and see us for a face to face appointment.
Calls charges (per minute)
Landlines: up to 9p
Mobiles: 3p – 55p
(free if you have inclusive minutes)