Having a job is an essential part of most people’s lives. When you are in work, you can be faced with many difficult issues, so it is essential to know what your rights are. Here you can find out more about those rights and how to solve problems. There is also information on what help is available if you’re looking for work.
T: 0808 802 0029 – Open Mondays to Fridays, 10 am to 1 pm.
If you live in London, please call 0808 802 0057 – Open all weekdays except Wednesdays, 10 am to 1 pm.
The adviceline receives a large volume of calls – please keep trying if you are unable to get through on your first attempt. Advisers offer tailored advice to each caller’s situation and this takes time.
ACAS runs a scheme called early conciliation to try to resolve a dispute before it goes to an employment tribunal. This process is free, confidential and must be completed before you can make an employment tribunal claim.
This page from Citizens Advice explains the process in more detail.
Advice by phone: Call our advice line on 03444 111 444
Advice by email:firstname.lastname@example.org Please include your name, phone number and a brief description of the issue you need help with. Please do not include any other personal, sensitive or financial information.
Our volunteers will answer calls and emails as quickly as they can, but you may have a longer wait than usual.
We would like to thank you for your patience and understanding in these exceptional circumstances.
Advice in person:
From Monday 3rd August we are open for face to face appointments from 10am to 1pm Monday to Thursday.
The number of appointments we can offer is limited. You will only be offered an appointment if you cannot access advice by phone or email. Please do not queue if you can contact us by phone or email.
St Mary’s Churchyard
If you need advice by phone you can call our advice line. This is a Hertfordshire wide service.
We will help you as far as we can with publicly available information and decide on a next step which may include putting you in touch with another organisation or arranging a follow up phone appointment.
Calls charges (per minute)
Landlines: up to 9p
Mobiles: 3p – 55p
(free if you have inclusive minutes)