In an emergency call 999 Non-emergency phone: 101 Text phone: 18001 101

Hertfordshire Constabulary

Adviser Resources

This document details the ASK RE process for advisers. You should read it as part of pre-course reading for the ASK training, and as on-going guidance for giving advice to clients.

Guidance for advisers and supervisors responding to domestic abuse disclosures and enquiries by phone or web-chat.

ASK RE Question

“Have you been hurt or frightened by your partner, a family member or someone you know – it could be happening now, or some time ago?​”

Local Organisations

Herts Sunflower is an organisation supporting both victims and perpetrators of domestic abuse.

Free confidential telephone signposting service

T: 08 088 088 088 (Freephone)

Offer a range of services to women affected by domestic abuse

Telephone: 01923 816229

National Organisations

Charity giving help and information about the abuse of older people

T: 0808 808 8141 (Freephone)

Galop offers support for LGBT people experiencing domestic abuse

T:0800 999 5428

Helpline open
Mon-Wed – 10am – 5pm
Thu – 10am – 8pm
Fri – 1pm – 5pm
Sun – 12pm – 4pm

How to protect, advise and support victims of forced marriage – information and practice guidelines for professionals

T: 020 7008 0151