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Get help applying for Universal Credit

Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.

Help to Claim is a dedicated service from Citizens Advice. It’s free, independent and confidential. Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your work coach appointment.

Call us for free: 0800 144 8 444

Get support online or find your nearest face to face service at citizensadvice.org.uk/helptoclaim

Benefits

Debt & Money

Consumer

Relationships & Family

Housing

Work

Immigration

Law & Courts

Discrimination

Tax

Education

Health

Telephone

03444 111 444

Open between 10am & 4pm, Monday to Friday.

If you need advice by phone you can call our advice line. This is a Hertfordshire wide service.

We will help you as far as we can with publicly available information and decide on a next step which may include putting you in touch with another organisation or arranging for you to come and see us for a face to face appointment.

Calls charges (per minute)
Landlines: up to 9p
Mobiles: 3p – 55p
(free if you have inclusive minutes)