There are many different ways the DWP can communicate with people who have a disability and information on how they do this is available on the GOV.UK website.

They want to improve this information and make it easier to find.

You can help make their service better by completing this short survey. Your feedback will help DWP to ensure www.gov.uk meets their customers’ needs.

Survey opens on 17 Jan 2020 and closes on 9 Feb 2020
For more information, please contact: cat.communicationsurvey@dwp.gsi.gov.uk

Check what you need to do at GOV.UK

Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.

Help to Claim is a dedicated service from Citizens Advice. It’s free, independent and confidential. Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your work coach appointment.

Call us for free: 0800 144 8 444

Get support online or find your nearest face to face service at citizensadvice.org.uk/helptoclaim