Key organisations helping with benefits

Watford Borough Council

There are several benefits managed by Watford Borough Council which you may be able to apply for, including Council Tax Reduction, Housing Benefit and Discretionary Housing Payments. Find here details and eligibility criteria for these, as well as contact details for managing your claim.

T: 01923 226400 Mon- Thurs 8.45am – 5.15 pm, Fri 8.45am – 4.45pm

Visit the Town Hall to use self-help computers, phones and tablets in reception to access support and council services.

Turn 2 Us

Turn 2 Us has an easy-to-use benefit calculator to check your entitlement for benefits here. You can also see whether you would be better-off switching to Universal Credit from your existing benefits. There is a helpful grant search tool to see if extra support is available for you.

Online Contact Form here

Money Helper

Money Helper is a government service that covers a wide range of benefit and money issues and can offer advice. It includes the Money Advice Service, Pension Wise and the Pensions Advisory Service.

T: 0800 138 7777 Mon-Fri 8am-6pm

Webchat: Mon-Fri 8am-6pm, Sat 8am-3pm

Online Web Form here

Age UK

Age UK has a lot of Information about benefits for older people, including Pension Credit, Attendance Allowance and Housing Benefit. You can also find information on further support from local authorities and other charities.

T: 0800 678 1602 Mon – Sun 8am to 7pm


Advice Now produce free online, downloadable guides on many benefits, and on how to challenge benefit decisions, including disability benefits. They are easy to read and explain what you need to know.

Visit website