Payplan is a debt charity offering free Debt Management Plans. They can help you make payment offers to creditors and administer those payments for you. Payplan can be of particular help to self-employed people whose income may be seasonal.
They can also help with other debt solutions including Debt Relief Orders and IVAs.
Business Debtline are a free debt advice service for the self-employed and small businesses. Their website includes guides, fact sheets, budgeting tools and sample letters to help you write to your creditors.
You can also get debt advice by using our webchat service or by calling helpline.
T: 0800 197 6026
Calls are free from landlines and most mobile networks.
The Financial Ombudsman Service is the UK’s official expert in sorting out problems with financial services.
This page tells you how to complain to the Ombudsman about a business providing financial services. You must have already made a complaint to the business before you can make a complaint to the Financial Ombudsman.
If you need advice by phone you can call our advice line. This is a Hertfordshire wide service.
We will help you as far as we can with publicly available information and decide on a next step which may include putting you in touch with another organisation or arranging a follow up phone appointment.
Calls charges (per minute)
Landlines: up to 9p
Mobiles: 3p – 55p
(free if you have inclusive minutes)