Payplan is a debt charity offering free Debt Management Plans. They can help you make payment offers to creditors and administer those payments for you. Payplan can be of particular help to self-employed people whose income may be seasonal.
They can also help with other debt solutions including Debt Relief Orders and IVAs.
Business Debtline are a free debt advice service for the self-employed and small businesses. Their website includes guides, fact sheets, budgeting tools and sample letters to help you write to your creditors.
You can also get debt advice by using our webchat service or by calling helpline.
T: 0800 197 6026
Calls are free from landlines and most mobile networks.
The Financial Ombudsman Service is the UK’s official expert in sorting out problems with financial services.
This page tells you how to complain to the Ombudsman about a business providing financial services. You must have already made a complaint to the business before you can make a complaint to the Financial Ombudsman.
Information about Direct Debit; the benefits, how to set up and how to cancel a Direct Debit and how you are protected by the Direct Debit Guarantee.
Includes template letters to use with your bank and the organisation with which you have a Direct Debit.
Advice by phone: Call our advice line on 03444 111 444
Advice by email:email@example.com Please include your name, phone number and a brief description of the issue you need help with. Please do not include any other personal, sensitive or financial information.
Our volunteers will answer calls and emails as quickly as they can, but you may have a longer wait than usual.
We would like to thank you for your patience and understanding in these exceptional circumstances.
Advice in person:
From Monday 3rd August we are open for face to face appointments from 10am to 1pm Monday to Thursday.
The number of appointments we can offer is limited. You will only be offered an appointment if you cannot access advice by phone or email. Please do not queue if you can contact us by phone or email.
St Mary’s Churchyard
If you need advice by phone you can call our advice line. This is a Hertfordshire wide service.
We will help you as far as we can with publicly available information and decide on a next step which may include putting you in touch with another organisation or arranging a follow up phone appointment.
Calls charges (per minute)
Landlines: up to 9p
Mobiles: 3p – 55p
(free if you have inclusive minutes)