Volunteering at Citizens Advice Watford
The impact on our clients of the advice we give is immeasurable, and that means the quality of advice must be of the highest standard. All advisers are highly trained and supported by experienced supervisors. The Citizens Advice Adviser Learning Programme is highly regarded because it is rigorous and demanding, and as such the adviser role requires a level of commitment over and above that of most volunteering roles. But those who rise to the challenge find it worthwhile and rewarding beyond their expectations.
If you are looking for a less demanding role, but one which is none the less stimulating and rewarding, you may be interested in a supporting role such as administration or reception. These roles are vital to the smooth running of the service and to ensure that our clients have a positive experience of their visit.
The video below shows Citizens Advice volunteers in a range of roles talking about their experiences.