Volunteer

Volunteering Opportunities at Citizens Advice Watford

Covid-19 brought unprecedented challenges to people in the Watford community and many continue to experience the impact. With the Job Retention Scheme coming to an end and the removal of the uplift in Universal Credit, demand for our services remains as high as ever.

While the office was closed our volunteers delivered advice by telephone from their homes, supported by funding from the National Lottery Community Fund. Support, supervision and training are managed remotely using video conferencing and online resources. This new environment presents opportunities for volunteers to work in a more flexible way, accessing online learning and delivering advice through a variety of channels including telephone, email and webchat. But now that restrictions are easing we have opened our face-to-face service once more, and welcome volunteers old and new back to the Advice Centre.

If you would like to play a part in supporting people in your local community, please read our booklet Volunteering at Citizens Advice Watford for details about the roles we have available and the requirements for each role. Currently we have opportunities for receptionists and administrators. Applications for our September Gateway Learning Programme are now closed, but we will be running this again early next year.

Citizens Advice believes that the skills, experience and satisfaction that come from volunteering should be available to everyone. We welcome volunteers from all walks of life, backgrounds and communities to reflect the diversity of the community we serve. If you would like to apply for a role, or you would like any further information, please complete our Enquiry Form and we will respond within five working days.

We look forward to hearing from you and welcoming you to our team of dedicated and committed volunteers here at Citizens Advice Watford.