Citizens Advice
Our adviceline is open 10am & 4pm, Monday to Friday: 03444 111 444 or 0800 144 8848
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    Why energy networks should compensate customers automatically

    If a company fails to provide an essential service, its customer should receive automatic redress

    For too long,

    Continue Reading

    3 of the largest mobile phone providers are overcharging loyal customers

    3 of the largest mobile phone providers are overcharging loyal customers
    Sticking with your plan can mean paying for a phone you’ve already bought

    Last week Citizens Advice released analysis showing how 3 of the largest mobile networks routinely overcharge their customers.

    Continue Reading

    It needs to be easier for private tenants to get repairs done

    The government have announced a redress scheme for renters — here’s how to make it work

    At Citizens Advice,

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    Most people are targeted by scammers. Why don’t they do anything about it?

    More people would take action on scams if there was one place to report them

    Our new research shows that most people have been targeted by a scam.

    Continue Reading

    We are recruiting for volunteer receptionists

    We are currently recruiting for volunteer receptionists to cover the following shifts:

    Tuesday afternoons

    For more details and to apply please see our volunteer page.

    Continue Reading

    The government must not press ahead with Universal Credit next month

    In three weeks’ time, the biggest ever reform to the benefits system will undergo a significant gear change.

    Continue Reading

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    • Our Address

      St Mary's Churchyard High St
      WATFORD
      Hertfordshire
      WD17 2BE

    • Telephone

      03444 111 444

      Open between 10am & 4pm, Monday to Friday.

      If you need advice by phone you can call our advice line. This is a Hertfordshire wide service.

      We will help you as far as we can with publicly available information and decide on a next step which may include putting you in touch with another organisation or arranging for you to come and see us for a face to face appointment.

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    Our service is worth at least £750 million to society.

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